Privacy Policy

Effective Date: December 31, 2024

At Zorla, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect various types of information to provide you with a personalized and efficient shopping experience. The types of information we may collect include:

1.1 Personal Information

When you make a purchase or create an account with us, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit/debit card details, PayPal, etc.)

1.2 Non-Personal Information

We may also collect non-personally identifiable information such as:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (e.g., pages visited, time spent on the site)
  • Cookies and tracking technologies (explained further below)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember preferences, login details, and browsing history. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Process Orders

We use your personal information to process and fulfill your orders, including confirming and shipping your purchases, billing, and communicating with you regarding your order status.

2.2 To Improve Our Services

We analyze non-personally identifiable data to understand how visitors use our website. This helps us optimize the site’s functionality, performance, and user experience.

2.3 Marketing and Communications

We may use your information to send promotional emails about our products, special offers, and other updates. You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the emails we send.

2.4 To Provide Customer Support

Your information helps us respond to inquiries, resolve issues, and provide the best customer service experience possible.

3. How We Protect Your Information

At Zorla, we use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure encryption of payment details (SSL/TLS encryption)
  • Regular security audits of our website and servers
  • Restricted access to personal data on a need-to-know basis within our organization

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

4.1 Service Providers

We may share your data with trusted third-party companies that provide services on our behalf, such as payment processors, shipping companies, and email service providers. These third parties are required to use your data solely for the purpose of providing the requested services and are bound by confidentiality agreements.

4.2 Legal Compliance

We may disclose your information when required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

5. Your Rights and Choices

As a user, you have certain rights over your personal data. You may:

  • Access your personal data by requesting a copy of the information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Delete your personal information, subject to applicable legal exceptions.
  • Opt-out of receiving marketing communications by unsubscribing via email or adjusting your preferences on your account page.

If you wish to exercise any of these rights or have questions about your personal data, you can contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Zorla. We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a notice on our website. All updates will be reflected with the “Effective Date” at the top of the policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: